Hospital Authorisation

0860 33 33 87

Netcare 911 Emergency Services

082 911

Fraud Hotline

 0800 112 811

Customer Enquiries

Tel: 0860 104 117 / 021 697 9000

SAMWUMED Office Hours

Monday – Thursday: 08h00 – 16h30
(Contact Centre Hours: 08h30 -16h00)

Friday: 08h00 – 16h00
(Contact Centre Hours: 08h30 -16h00)

Saturdays & Public Holidays: Contact Centre Closed

SAMWUMED Head Office Postal & Physical Address

Cnr Trematon & Lascelles Streets, Athlone, Cape Town, 7760

SAMWUMED Head Office Postal

P.O. Box 134, Athlone, 7760

Hospital Authorisation & Enquiries – Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Fax: 021 466 1913
Email: samwumed.authorisations@medscheme.co.za

Contact Centre Hours:
Monday to Friday: 08h30 -16h00

Chronic Medication Registration & Enquiries – Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za

Contact Centre Hours:
Monday to Friday: 08h30 – 16h00

Netcare 911 Emergency Services

Tel: 082 911

Pharmacy Benefit Management & Enquiries – Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za

Contact Centre Hours:
Monday to Friday: 08h30 -16h00

HIV Management Programme Registrations & Enquiries – Aid for AIDS

Tel: 0860 100 646 / 021 466 1700
Fax: 0800 600773 / 021 466 1701
Email: afa@afadm.co.za

Contact Centre Hours:
Monday to Friday: 08h00 – 17h00

Fraud Hotline

Tel: 0800 112 811