CONTACT US

SHARE:

CALL CENTRE

0860 104 117

Hospital Authorisation

0860 33 33 87

Netcare 911 Emergency Services

082 911

Head Office Postal & Physical Address

Physical Address:
Cnr Trematon & Lascelles Streets, Athlone, Cape Town, 7760

Postal Address:
P.O. Box 134, Athlone, 7760.

Contact Centre Hours: 08h30 -16h00
Saturdays & Public Holidays: Contact Centre Closed

Hospital Authorisation & Enquiries
– Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Fax: 021 466 1913
Email: samwumed.authorisations@medscheme.co.za

Contact Centre Hours
Monday to Friday: 08h30 -16h00

Pharmacy Benefit Management & Enquiries
– Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za

Contact Centre Hours
Monday to Friday: 08h30 -16h00

Chronic Medication Registration & Enquiries
– Medscheme

Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za

Contact Centre Hours
Monday to Friday: 08h30 – 16h00

HIV Management Programme Registrations & Enquiries
– Aid for AIDS

Tel: 0860 100 646 / 021 466 1700
Fax: 0800 600773 / 021 466 1701
Email: afa@afadm.co.za

Contact Centre Hours
Monday to Friday: 08h00 – 17h00

Fraud Contact Details

Tel: 082 450 9539
Email: fraudreport@qforensic.co.za

Dental Service Provider
– DENIS

Tel: 0860 104 932
Email: customercare@denis.co.za

Optometry Service Provider
– Preferred Provider Negotiator (PPN)

Tel: 041 065 0650
Email: Info@ppn.co.za

Maternity Services Provider
– Tshela Healthcare

Tel: 021 003 0256
Email: samwumed@tshela.co.za

Emergency Service Provider
– Netcare 911

Tel: 082 911
Email: customer.service@netcare.co.za

Contact Centre Hours
08h30 – 16h00

Bloemfontein
Middestad Centre
Medical Suites 4 & 5
1st Floor
Cnr Charles & West Burger Street
Bloemfontein
9301
 
Cape Town
Shop 6
9 Long Street
Cnr Long & Waterkant Street
Cape Town
8012
 
Durban
14/36 Silver Oaks Office Park
Silverton Road, Musgrave
Durban
4001
 
East London
Unit 5
Vincent Balfour Road
Vincent
East London
5247
 
Kathu
Kameeldoring Plein Building
Shop 18D
Cnr Frikkie Meyer & Rooisand Road
Kameeldoring Plein
Kathu
Nothern Cape
8446
 
Kimberley
North Cape Mall
Shop 76
Royldene
Kimberley
8301

Klerksdorp
Medicover Building
Shop 11
22 Knowles street
Wilkoppies
Klerksdorp
2570

Lephalale
Bosveld Boulevard Park   
Shop 6
Cnr Chris Hani & Joe Slovo Street
Onverwacht
Lephalale
0557
 
Mafikeng
Mega City
Shop 118
Ground Floor
East Gallery
Mafikeng
2735
 
Nelspruit City
Centre Mall
(Mbombela) Shop 11
Cnr Andrews Street & Madiba Drive
Nelspruit
1200
 
Pietermartizburg
Park Lane Shopping Centre
Shop 32B
12 Chief Albert Luthuli Street
Pietermaritzburg
3200
 
Polokwane
Checkers Centre
Shop 3
51 Biccard Street
Polokwane
0699

Port Elizabeth
Block 6
Greenacres Office Park
2nd Avenue
Newton Park
Port Elizabeth
6045

Pretoria
Nedbank Plaza
Ground Floor
Shop 17
175 Steve Biko Street
Arcadia
Pretoria
0083

Roodepoort
Flora Centre
Flora Centre Entrance 2
Shop 21 & 22
Cnr Ontdekkers & Conrad Road
Florida North
Roodepoort
1708

Rustenburg
Lifestyle Square
Shop 23
Beyers Naude Drive
Rustenburg
0300

Vereeniging
32 Grey Avenue
Vereeniging
1930

Worcester
45 Church Street
Worcester
6849