Head Office Postal & Physical Address
Physical Address:
Cnr Trematon & Lascelles Streets, Athlone, Cape Town, 7760
Postal Address:
P.O. Box 134, Athlone, 7760.
Contact Centre Hours: 08h30 -16h00
Saturdays & Public Holidays: Contact Centre Closed

Hospital Authorisation & Enquiries – Medscheme
Tel: 0860 33 33 87 / 0861 100 220
Fax: 021 466 1913
Email: samwumed.authorisations@medscheme.co.za
Contact Centre Hours
Monday to Friday: 08h30 -16h00
Pharmacy Benefit Management & Enquiries – Medscheme
Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za
Contact Centre Hours
Monday to Friday: 08h30 -16h00
Chronic Medication Registration & Enquiries – Medscheme
Tel: 0860 33 33 87 / 0861 100 220
Email: samwumedcmm@medscheme.co.za
Contact Centre Hours
Monday to Friday: 08h30 – 16h00
HIV Management Programme Registrations & Enquiries
– Aid for AIDS
Tel: 0860 100 646 / 021 466 1700
Fax: 0800 600773 / 021 466 1701
Email: afa@afadm.co.za
Contact Centre Hours
Monday to Friday: 08h00 – 17h00
Fraud Contact Details
Tel: 082 450 9539
Email: fraud@samwumed.org