SAMWUMED is a self-administered medical aid scheme with a national presence, dedicated to safeguarding the health and well-being of South Africans within local government and its associated agencies. More than just offering medical aid, we are passionate advocates for our members’ right to a healthy life. This deep-rooted commitment drives our pledge to remain one of the most cost-effective schemes in our category, without ever compromising on quality or care.
Our financial health is strong, with solid reserves that ensure we can reliably meet member claims. Each year, we reassess and adjust our benefits to reflect the latest trends, constantly striving to provide the best value and maintain our reputation as a trusted and affordable Medical Scheme.
We take pride in our unwavering commitment to good corporate governance across all aspects of our operations.
With a rich history built on the belief that every South African deserves access to affordable, quality healthcare, we have grown from a humble trade union scheme into one of the largest fully funded, self-administered medical aid schemes serving workers in local government across the country.
At the heart of SAMWUMED is a dedication to service excellence, guided by our core values. This spirit has shaped our journey and will continue to define our future as we work tirelessly to improve the health and quality of life for all our members.
Our Mission
Providing quality, accessible and affordable community-based healthcare to our members through:
- Empowering and supporting communities to embrace healthy living
- Member-centric, efficient service delivery, and innovative processes
- Preservation of good relationships with all our stakeholders; and
- Ensuring financial sustainability whilst committing to the principle of non-profit.
Our Vision
Your family’s scheme of choice committed to quality healthcare through service excellence, accessible and affordable healthcare and an accountable administration.
Our Values
- Member Centric
- Responsibility
- Integrity
- Discipline
- Accountability
- Value of the Self, Organisation & Society
- Ubuntu
Our Strategic Goals
SAMWUMED has four strategic goals that will provide focus for the entire organisation:
- To ensure financial sustainability
- To achieve operational excellence
- To promote effective governance for risk and compliance including NHI
- To ensure effective stakeholder management and member satisfaction
